Home / Privacy Policy

Privacy Policy

How M’idea Hub LLC collects, uses, and protects personal information.

Who we are and what this covers

M’idea Hub LLC (“M’idea Hub,” “we,” “us,” or “our”) is a presentation design agency based in Los Angeles, California. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit mideahub.com, contact us, book a call, work with us, or otherwise interact with us.

This Policy does not cover information we process on behalf of clients inside the presentations, documents, or materials they share with us for a project. That information is handled under our agreement with that client.

Information we collect

Information you provide

  • Contact details, such as your name, email address, phone number, company, and job title
  • Inquiry and project details you share through forms, email, LinkedIn, or calls
  • Scheduling information when you book a meeting, such as your name, email, and preferred time
  • Files and materials you send us for a project, such as existing decks, brand assets, or reports
  • Billing information needed to invoice and receive payment for our services
  • Communication preferences, such as whether you want to receive updates from us

Information collected automatically

When you visit our website, we and our service providers may collect:

  • Device and browser information, such as browser type, operating system, and screen size
  • General location derived from your IP address (such as city or country)
  • Pages viewed, links clicked, time on site, and how you arrived at our website
  • Interactions with the website, which may include session replays and heatmaps where you have allowed analytics cookies
  • Information about whether an advertisement led to a website visit or inquiry, where you have allowed advertising cookies

We use cookies and similar technologies to collect some of this information. See our Cookie Policy for details.

Information from other sources

We may collect business contact information from publicly available professional sources, such as company websites, professional networking platforms, industry events, and business directories. We may also receive information from referrals, partners, and service providers.

How we use information

We use personal information to:

  • Respond to inquiries and communicate with you
  • Schedule and hold meetings
  • Provide, manage, and improve our design services
  • Send proposals, invoices, and service-related messages
  • Send business updates or outreach that may be relevant to your role, where permitted by law
  • Understand how visitors use our website and improve it
  • Measure the effectiveness of our marketing and advertising
  • Maintain the security of our website and prevent fraud or misuse
  • Comply with legal obligations and enforce our agreements

How we share information

We do not sell personal information for money. We may share personal information with:

  • Service providers that help us run our business, such as website hosting, analytics, scheduling, email, customer relationship management, file sharing, payments, and security providers
  • Advertising and measurement partners, such as professional networking platforms, where you have allowed advertising cookies
  • Professional advisers, such as lawyers, accountants, and insurers
  • Authorities or other parties when required by law, or to protect our rights, users, or others
  • A successor business in connection with a merger, acquisition, financing, or sale of assets
  • Others with your permission or at your direction

Service providers may only use personal information as needed to provide services to us and under appropriate contractual terms.

Cookies and similar technologies

We use essential cookies to operate our website. Optional analytics, functional, and advertising cookies are used only after you allow them through our cookie banner. You can change your choices anytime by selecting Cookie Preferences in our website footer. Learn more in our Cookie Policy.

California privacy notice

This section applies to California residents and supplements the rest of this Policy.

Categories of personal information

In the past 12 months, we may have collected the following categories of personal information:

Category
Examples
Identifiers
Name, email address, phone number, IP address
Professional information
Company, job title, business contact details
Commercial information
Services requested, proposals, and purchase history
Internet activity
Browsing and interaction data on our website
Approximate location
City or country derived from IP address
Inferences
Interests relevant to our services, based on the information above

We collect this information from the sources described in “Information we collect,” use it for the purposes described in “How we use information,” and disclose it to the categories of recipients described in “How we share information.” We do not collect sensitive personal information for the purpose of inferring characteristics about you.

Sale and sharing

We do not sell personal information for money. Some advertising technologies may be considered “sharing” for cross-context behavioral advertising under California law. These technologies run only after you allow advertising cookies, and you can opt out at any time through Cookie Preferences. We also honor Global Privacy Control browser signals as a request to opt out of sale or sharing.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Your California rights

Subject to certain exceptions, California residents have the right to:

  • Know what personal information we collect, use, and disclose, and access a copy of it
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Not be discriminated against for exercising these rights

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, to opt out of targeted advertising, and to withdraw consent where we rely on it.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

How to make a request

Email us at connect@mideahub.com with the subject line “Privacy Request.” We may need to verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent to submit a request on your behalf, and we may ask for proof of the agent’s authority.

Marketing communications

You can opt out of our marketing emails at any time by using the unsubscribe link in the email or by replying to let us know. We may still send messages related to an active project or business relationship.

Data retention

We keep personal information for as long as needed for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, and meet legal, tax, and accounting obligations. When information is no longer needed, we delete or anonymize it.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

M’idea Hub is based in the United States, and our team and service providers may process information in other countries. Where required, we use appropriate safeguards, such as standard contractual clauses, for transfers of personal information from the EEA or UK.

Children’s privacy

Our website and services are intended for businesses and professionals. They are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-party websites

Our website may link to third-party websites and services, such as professional networking platforms and scheduling tools. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to this Privacy Policy

We may update this Privacy Policy as our services, technologies, or legal obligations change. When we do, we will post the updated version on this page. If changes are significant, we may provide additional notice.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

M’idea Hub LLC
Los Angeles, California, United States
Email: connect@mideahub.com
Website: www.mideahub.com